Aerial View of Kayaks

// Technology

The tracing job may be about connecting with people and helping them through a difficult time but it also involves a lot of technology. From connecting with the team through email, chats, and team meetings to your home office technology and the wifi connection to calling contacts through the magic of the internet and lots more in between. It can be challenging to get everything to work!

Call Center Headset

Tracing Tools

Microsoft Teams and Email, CommCare, Amazon Connect, Dayforce, and more.

Image by Gabriel Beaudry

Working from Home

29 tech gadgets that will boost your productivity and comfort when working from home.

Laptop Plant Reflection

Split Screens

Get the most from your computer monitor by splitting it into 2 or 3 screens.

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Are you a tech whiz?

Submit your ideas or article to tracingthelakes@gmail.com